Frequently Asked Questions

World Cup Hub operates under a gaming licence issued by the Curaçao eGaming Authority. While the licence covers the operator, the legality of online sports betting varies by jurisdiction, so you should verify that online wagering is permitted in your country before signing up.

To complete the KYC process you'll need a government-issued photo ID (passport, driver's licence or national ID) and a recent proof of address such as a utility bill or bank statement dated within the last three months. In some cases a copy of the front of your payment card may be required.

World Cup Hub accepts Visa, Mastercard, Skrill, Neteller, ecoPayz, direct bank transfer and cryptocurrencies (BTC, ETH, USDT). Deposits are instant; e-wallet withdrawals are processed within 24 hours, card and bank transfers usually take 3-5 business days.

The welcome bonus is a 100% match up to $200 with a 30x playthrough requirement on the bonus amount only. You have 30 days from the date of claim to meet the wagering condition before any related winnings can be withdrawn.

Yes - you can set daily, weekly or monthly deposit limits, as well as loss-limit and wager-limit controls. If you need a break, self-exclusion is available for a period of one month up to one year, and you can also request a permanent account closure.

Bets on a match that is postponed are void and the stake is returned unless the fixture is rescheduled within 48 hours of the original start time. For matches cancelled after the event has started, all bets are settled according to the official result at the time of abandonment.